Lunu Pay Support

Crypto payment

To get help with your payment at Lunu Pay Terminal/Lunu Pay Widget

Where is my money?

I made a payment but the transaction is not debited from my wallet

I made a payment but the transaction amount is debited less than or higher than expected from my wallet

I sent money by mistake

I made a payment, amount is debited from my wallet but transaction is failed. What should I do?

I sent money to expired invoice

Do I have to verify my ID during the transaction?

Why is my payment is underpaid or overpaid?

How to claim Refund?

Why is the refund for the underpayment or overpayment less than what I paid?

I used unsupported wallet and payment failed but amount debited from my wallet

I used crypto exchange to pay and payment failed but amount debited from my wallet

I used Binance Pay

If you have any specific question, Please contact us on Contact Us